Shipping

Please note that the current COVID situation will affect some shipping option

Live Animal shipping is over for the seaon but will recommence in the spring

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Canadian sales only on all live animals, Isopods and plants.
 

Animals
All animals sales ship via air cargo, weather permitting. We do not use third party shippers or ground couriers for live animals. We also offer a no box fee guarantee on all orders over $100

Air Canada Cargo - $150+
WestJet - $100+
HeliJet - $15+
Harbour Air - $20+
Pacific Coastal $70+

Central Mountain Air $60+

Air North $70+

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*Prices are estimates, remote locations may affect shipping costs

Isopods & Plants
All Isopods and plants are shipped via Canada Post with one or two day shipping options. should the weather call for insulated boxes and heat/cool packs, they will be provided at no charge on orders over $40. HeliJet and Harbor Air customers can benefit from making orders over $100 to qualify for air shipping via HeliJet or Harbor Air.

Live Arrival Guarantee
We offer a 100% live arrival guarantee on all live animal shipping as long as a few steps are followed. All cargo packages must be received and within 3 hours of the plane landing. Should there be any losses, photo evidence is required within another two hours. We do not offer reimbursement should a tail be lost in shipping.

All Isopod shipments are covered under our Guarantee as well. If there is a question of safety during your delivery window, it is recommended to hold for pickup at your local Canada Post office. We are sorry to say that given past eperiences, we do not guarantee live arrival of Flies or Springtails

Dry Goods
All dry goods are shipped via Canada Post and include tracking information for most shipments.
Please contacts us directly with your postal code and order so that we can get you a shipping quote. Please note that isopods can not be included in a dry goods order unless it is shipped 1 or 2 day express.

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